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    Privacy Policy

    Last updated: October 2026

    This policy explains what personal data Bespoke Reforms and Construction (“we”, “us”) collects when you use this website or contact us, and how we use it.

    Who we are

    Bespoke Reforms and Construction is a construction and renovation company based on the Costa Blanca, Spain, working in Moraira, Jávea/Xàbia, Dénia, Calpe/Calp and surrounding towns. You can reach us at info@bespoke-reforms.com or +34 722 498 584.

    What we collect

    If you contact us by phone, email or WhatsApp, we receive the details you choose to share. If you use the enquiry form on this website, we store your name, email address, selected country, phone number, message, the site language, the time of sending, a reference number and a pseudonymised (hashed) technical identifier of your connection used to limit spam. These records are held in our private website database and are used to notify our team by email; they are not publicly accessible.

    How we use your data

    We use your details only to respond to your enquiry, prepare a quote and, if you proceed, to plan and carry out the work. We do not sell your data or share it with third parties for marketing.

    Cookies and storage

    Your choice to dismiss this notice is remembered in your browser's local storage under the key `brc-cookie-notice-dismissed`. The gallery uses a privacy-enhanced YouTube embed. This mode does not establish that third-party cookies, storage or tracking are absent; these services may use them under their own policies.

    Third-party services

    The gallery embeds a privacy-enhanced YouTube player, which connects to YouTube when the page loads; the homepage video is hosted with this website. Fonts load from Google-hosted services. When these resources load, their providers may receive connection data, such as your IP address and browser information, even without clicking an external link. Following WhatsApp or Google Maps links also connects you to those services. Google and Meta process data under their own privacy policies.

    Where this site is hosted

    This website is built and hosted on Lovable, whose data-processing and security practices are described in the Lovable Trust Center (https://trust.lovable.dev/). The enquiries database is provided by the same platform and is not publicly readable.

    Your rights

    You can ask us at any time to access, correct or delete the personal data we hold about you, to receive a copy of it in a usable format (portability), to object to its processing, or to ask us to restrict its use. You also have the right to lodge a complaint with the Spanish data protection authority (AEPD, www.aepd.es).

    Changes to this policy

    We may update this policy from time to time. The date of the latest version is shown above.